
FAQs
Check our FAQs to find answers to common questions about Signia hearing aids, apps and accessories.
Styletto Connect FAQs
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For which levels of hearing loss is Styletto Connect suitable?
Styletto is suitable for mild to moderate hearing loss.
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How can Styletto Connect provide a more natural hearing than the competitors?
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP™ (Own Voice Processing) function provides you with a natural sounding own voice combined with of all other sounds for the most pleasant, natural listening experience.
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Which rechargeability technology does Styletto Connect have and which advantages does it offer?
Styletto Connect has the Lithium-Ion rechargeability technology which is heavily used in various big industries like consumer electronics, automobile, etc.
Lithium-Ion battery is currently the best rechargeability solution in hearing aid industry due to its:
- Longer daily runtime,
- Longer overall lifetime,
- Shorter charging time (together with a fast charging option), and
- High usability/convenience for the user.
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What is the battery runtime of Styletto Connect?
Fully charged Styletto hearing aids provide an:
- up to 19 hours daily runtime without streaming; and
- up to 16 hours daily runtime with 5 hours direct streaming.
The runtime of all lithium-ion rechargeable batteries reduces over time. The estimates are based on fresh lithium-ion rechargeable battery capacity. Under normal operating conditions, the battery will retain up to 80% of its initial capacity after 2 years of use. Please note that battery performance will vary depending on individual usage patterns and environmental conditions.
Please click here to learn more about Lithium-ion batteries -
How long does it take to fully charge Styletto Connect hearing aids?
Full charge takes app. 3 hours.
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Is there a possibility of faster charging if I do not have time to wait for a full charge?
With “charging-on-the-go” provided by our ultra-slim portable charging case, charging is possible anywhere, free from plugs or cables. And only 30 minutes charging allows our wearers an:
- up to 5 hours additional regular use (without streaming); or
- up to 3 hours additional streaming time
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How long does the battery of the portable charging case hold?
Styletto charging case allows three full charges of your hearing aids “on the go”. This delivers an astounding 4 days* of user autonomy.
*based on 16 hours daily wearing time including 5 hours of direct streaming
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What are the user control elements of Styletto Connect?
Styletto has no onboard controls. It is remotely controllable via the myControl App or via miniPocket accessory.
Styletto FAQs
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For which levels of hearing loss is Styletto suitable?
Styletto is suitable for mild to moderate hearing loss.
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How can Styletto provide a more natural hearing than the competitors?
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP™ (Own Voice Processing) function provides you with a natural sounding own voice combined with of all other sounds for the most pleasant, natural listening experience.
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Which rechargeability technology does Styletto have and which advantages does it offer?
Styletto has the lithium-ion rechargeability technology which is heavily used in various big industries like consumer electronics, automobile, etc.
Lithium-ion battery is currently the best rechargeability solution in hearing aid industry due to its:
- Longer daily runtime,
- Longer overall lifetime,
- Shorter charging time (together with a fast charging option), and
- High usability/convenience for the user.
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What is the daily runtime of Styletto? How long does the battery hold?
Fully charged Styletto hearing aids provide an up to 19 hours of daily runtime.
The runtime of all lithium-ion rechargeable batteries reduces over time. Under normal operating conditions, the battery of Styletto will retain at least 80% of its initial capacity after 2 years of use (which corresponds to an up to 16 hours daily runtime). Please note that battery performance will vary depending on individual usage patterns and environmental conditions.
Please click here to learn more on lithium-ion batteries -
How long does it take to fully charge Styletto hearing aids?
Full charge takes app. 3 hours.
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Is there a possibility of faster charging if I do not have time to wait for a full charge?
With “charging-on-the-go” provided by our ultra-slim portable charging case, charging is possible anywhere, free from plugs or cables. And only 30 minutes charging allows our wearers an up to 5 hours additional usage.
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How long does the battery of the portable charging case hold?
Styletto charging case allows three full charges of your hearing aids “on the go”. This delivers an astounding 4 days of user autonomy.
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What are the user control elements of Styletto?
Styletto has no onboard controls. It is remotely controllable via the touchControl App or via miniPocket accessory.
Pure Charge&Go Nx FAQs
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For which levels of hearing loss is Pure Charge&Go suitable?
Pure Charge&Go is suitable for all levels of hearing loss (mild, moderate, severe or profound).
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What is the battery runtime of Pure Charge&Go?
Following a full charge, we offer a daily runtime of up to 19 hours without streaming and up to 17 hours with 5 hours direct streaming with Pure Charge&Go.
Please click here to learn more on lithium-ion batteries. -
Full-charging time of Pure Charge&Go is mentioned to be 3-4 hours. Can I still use my hearing aids if I do not have time for doing a full charge?
Yes. With the fast charging option provided by Pure Charge&Go, you can use your hearing aids up to 6 hours long after 30 minutes of charging.
Please click here to learn more on lithium-ion batteries. -
What is the main advantage of Lithium-Ion battery compared to the other rechargeable solutions in the market?
Lithium-Ion battery is currently the best rechargeability solution in the market mainly with its:
– Longer daily runtime,
Please click here to learn more on lithium-ion batteries.
– Longer overall lifetime,
– Shorter charging time (together with fast charging option), and
– Higher convenience for the hearing aid wearer. -
What is the main benefit of wireless inductive charging offered by Pure Charge&Go?
Pure Charge&Go uniquely offers the revolutionary wireless inductive charging with the following benefits:
– Increased ease of use because exact placement of the device in the charger’s cradle is not required
– No electronic contacts that can collect dirt and debris
– Improved water, sweat and dust resistance -
How can Pure Charge&Go provide a more natural hearing than its competitors?
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.
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Can I stream phone calls and/or music directly into my Pure Charge&Go hearing aids?
Yes. With Pure Charge&Go, you can use direct audio streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory
Click here for the list of made-for-iPhone compatible Apple devices -
Can I stream from my TV into my Pure Charge&Go hearing aids?
Yes. With our StreamLine TV accessory, you can stream from your TV directly into your Pure Charge&Go hearing aids.
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What kind of control elements does Pure Charge&Go offer?
There is a push button on the device for onboard control. Additionally, it can also be controlled remotely via myControl App, which is freely downloadable onto your smartphone.
Pure 10 Nx FAQs
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For which levels of hearing loss is Pure 10 suitable?
Pure 10 is suitable for a broad range of hearing loss (mild, moderate and severe).
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Can I control my Pure 10 hearing aids remotely?
Yes. We offer a direct and very convenient remote control of your Pure 10 hearing aids via our touchControl App, which is freely downloadable onto your smartphone.
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I do not have any smartphone. Is there a remote control possibility for Pure 10 other than an app?
Yes. Our miniPocket accessory also provides a highly convenient remote control.
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Can I hear better in noisy situations when I buy Pure 10?
Thanks to its Speech Quality, the new Pure 10 enables you to hear speech clearly in all situations through sophisticated microphones and advanced noise suppression technologies. This makes it easier for you to understand your conversation partner, even in very noisy environments such as a restaurant or a conference.
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Can I stream phone calls, music and/or TV directly into my Pure 10 hearing aids?
No. Streaming functionalities are not supported by Pure 10.
Pure 312 Nx FAQs
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For which levels of hearing loss is Pure 312 suitable?
Pure 312 is suitable for all levels of hearing loss (mild, moderate, severe or profound).
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How can Pure 312 provide a more natural hearing than its competitors?
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.
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Can I stream phone calls and/or music directly into my Pure 312 hearing aids?
Yes. With Pure 312, you can use direct audio streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Click here for the list of made-for-iPhone compatible Apple devices -
Can I stream from my TV into my Pure 312 hearing aids?
Yes. With our StreamLine TV accessory, you can stream from your TV directly into your Pure 312 hearing aids.
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What kind of control elements does Pure 312 offer?
There is a rocker switch on the device for onboard control. Additionally, it can also be controlled remotely via myControl App, which is freely downloadable onto your smartphone.
Pure 13 Nx FAQs
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For which levels of hearing loss is Pure 13 suitable?
Pure 13 is suitable for all levels of hearing loss (mild, moderate, severe or profound).
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Pure 312 is smaller than Pure 13. Why should I choose Pure 13?
If you use Bluetooth connectivity functions (e.g. direct audio streaming) very frequently and battery life/wearing time is very important to you, Pure 13 delivers up to 7 days wearing time with one single battery (based on a 16 hour day with 6 hours streaming). This is the longest streaming time in the market.
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How can Pure 13 provide more natural hearing than its competitors?
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVPTM (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.
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Can I stream phone calls and/or music directly into my Pure 13 hearing aids?
Yes. With Pure 13, you can use direct audio streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Click here for the list of made-for-iPhone compatible Apple devices -
Can I stream from my TV into my Pure 13 hearing aids?
Yes. With our StreamLine TV accessory, you can stream from your TV directly into your Pure 13 hearing aids.
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What kind of control elements does Pure 13 offer?
There is a rocker switch on the device for onboard control. Additionally, it can also be controlled remotely via myControl App, which is freely downloadable onto your smartphone.
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Can I use Tele-Coil with Pure 13?
Yes. Tele-Coil is optionally available with Pure 13. Additionally, you can order Tele-Coil in any color available for Pure 13, i.e. without any color limitation.
Motion Charge&Go Nx FAQs
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Which levels of hearing loss is Motion Charge&Go suitable for?
Motion Charge&Go is suitable for a wide range of hearing loss (mild, moderate or severe).
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What is the battery runtime of Motion Charge&Go?
Fully charged Motion Charge&Go hearing aids provide an:
• up to 21 hours daily runtime without streaming; and
• up to 19 hours daily runtime with 5 hours direct streaming.The runtime of all lithium-ion rechargeable batteries reduces over time. The estimates are based on fresh lithium-ion rechargeable battery capacity. Under normal operating conditions, the battery will retain up to 80% of its initial capacity after 2 years of use. Please note that battery performance will vary depending on individual usage patterns and environmental conditions.
Please click here to learn more on lithium-ion batteries -
How long does it take to fully charge Motion Charge&Go?
A full charge takes 3-4 hours.
Please click here to learn more on lithium-ion batteries -
What is the main advantage of lithium-ion battery compared to the other rechargeable solutions in the market?
Lithium-ion battery is currently the best rechargeability solution in the market mainly with its:
- Longer daily runtime,
- Longer overall lifetime,
- Shorter charging time (together with a fast charging option), and
- Higher convenience for the hearing aid wearer.
-
What is the main benefit of wireless inductive charging offered by Motion Charge&Go?
Motion Charge&Go uniquely offers the revolutionary wireless inductive charging with the following benefits:
- Increased ease of use because exact placement of the device in the charger’s cradle is not required
- No electronic contacts that can collect dirt and debris
- Improved water, sweat and dust resistance
-
How can Motion Charge&Go provide a more natural hearing than its competitors?
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP™ (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.
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Can I stream phone calls and/or music directly into my Motion Charge&Go hearing aids
Yes. With Pure Charge&Go, you can use direct audio streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
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Can I stream from my TV into my Motion Charge&Go hearing aids?
Yes. With our StreamLine TV accessory, you can stream from your TV directly into your Motion Charge&Go hearing aids.
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Is there a possibility of faster charging if I do not have time to wait for a full charge?
Yes. Only 30 minutes charging allows you an up to 6 hours additional usage.
Please click here to learn more about Lithium-ion batteries, -
What kind of control elements does Motion Charge&Go offer?
There is a push button on the device for onboard control. Additionally, it can also be controlled remotely via myControl App, which is freely downloadable onto your smartphone.
Motion 13 Nx FAQs
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For which levels of hearing loss is the Motion 13 suitable?
Motion 13 is suitable for all levels of hearing loss (mild, moderate, severe or profound).
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How can Motion13 provide a more natural hearing than its competitors?
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.
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Can I stream phone calls and/or music directly into my Motion 13 hearing aids?
Yes. With Motion 13, you can use direct audio streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Click here for the list of made-for-iPhone compatible Apple devices -
Can I stream from my TV into my Motion 13 hearing aids?
Yes. With our StreamLine TV accessory, you can stream from your TV directly into your Motion 13 hearing aids.
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Can I use Tele-Coil with Motion 13?
Yes. Tele-Coil is optionally available with Motion 13. Additionally, you can order Tele-Coil in any color available for Motion 13, i.e. without any color limitation.
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What kind of control elements does Motion 13 offer?
There is a rocker switch on the device for onboard control. Additionally, it can also be controlled remotely via myControl App, which is freely downloadable onto your smartphone.
Silk Nx FAQs
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I need an invisible device. Is Silk really the right solution for me?
Yes. With its high level of discretion (20% smaller than its predecessor), the new Silk is “practically invisible”.
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Can I control my Silk hearing aids remotely?
Yes. We offer a direct and very convenient remote control of your Silk hearing aids via our touchControl App, which is freely downloadable onto your smartphone.
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I do not have any smartphone. Is there a remote control possibility for Silk other than an app?
Yes. Our miniPocket accessory also provides a highly convenient remote control.
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Can I stream phone calls, music and/or TV directly into my Silk hearing aids?
With the Twin Phone functionality we offer, activated via touchControl App or miniPocket accessory, you can hear a phone call in both hearing aids if your phone will be held close to one hearing aid. Music and TV streaming are not supported.
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I have hearing loss in one ear, only. Do you have an “invisible” solution for me?
Yes. You can use our new Silk together with our new CROS Silk accessory. They are compatible with each other and provide the best hearing quality together with highest discretion.
FAQs Insio Nx ITC/ITE
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Which levels of hearing loss are Insio Nx ITC and ITE devices suitable for?
Insio Nx ITC/ITE is suitable for a wide range of hearing loss (mild, moderate or severe).
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Can I stream phone calls and/or music directly into my Insio Nx ITC and ITE hearing devices?
Yes. With your Insio Nx ITC and ITE devices, you can use direct audio streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
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Can I stream from my TV into my Insio Nx ITC and ITE hearing aids?
Yes. With our StreamLine TV accessory, you can stream from your TV directly into your Insio ITC and ITE hearing aids.
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What kind of control elements do Insio Nx ITC and ITE offer?
There is a push button on the device for onboard control. Additionally, it can also be controlled remotely via myControl App, which is freely downloadable onto your smartphone.
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I do not have any smartphone. Is there a remote control possibility for Insio other than an app?
Yes. Our miniPocket accessory also provides a highly convenient remote control.
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I have hearing loss in one ear, only. Can I still use an Insio Nx ITC or ITE?
Yes. Insio Nx ITC and ITE are compatible with our CROS Pure 312 Nx accessory, which enables to use them in case you have a one-sided hearing loss.
FAQs Insio Nx (IIC/CIC)
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Can I control my Insio hearing aids remotely?
Yes. We offer a direct and very convenient remote control of your Insio hearing aids via our touchControl App, which is freely downloadable onto your smartphone.
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I do not have any smartphone. Is there a remote control possibility for Insio other than an app?
Yes. Our miniPocket accessory also provides a highly convenient remote control.
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Can I stream phone calls, music and/or TV directly into my Insio hearing aids?
With the Twin Phone functionality we offer, optional push button, touchControl App or miniPocket accessory, you can hear a phone call in both hearing aids if your phone will be held close to one hearing aid. Music and TV streaming are not supported.
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I have hearing loss in one ear,only. Can I still use Insio?
Yes. You can use our new Insio together with our new CROS Silk accessory. They are compatible with each other and provide the best hearing quality together with highest discretion.
CROS Pure Charge&Go Nx FAQs
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Which hearing devices is the CROS Pure Charge&Go Nx compatible with?
The CROS Pure Charge&Go Nx is compatible with the following hearing devices:
- Pure Charge&Go Nx 7/5/3 Nx
- Motion Charge&Go Nx 7/5/3 Nx
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Can I use direct streaming of phone calls and/or music when I have a CROS Pure Charge&Go Nx device?
Yes. CROS Pure Charge&Go Nx is compatible with the Signia Nx hearing devices, mentioned in the FAQ above, which support:
- direct streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard, and
- audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
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Can I use direct streaming from my TV when I have a CROS Pure Charge&Go Nx device?
Yes. CROS Pure Charge&Go Nx is compatible to the Signia Nx hearing devices, mentioned in the FAQ above, which support audio streaming from your TV via our StreamLine TV accessory.
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How can CROS Pure Charge&Go Nx provide a more natural hearing than its competitors?
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP™ (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.*
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What is the battery runtime of CROS Pure Charge&Go?
Following a full charge, we offer a daily runtime of up to 19 hours without streaming and up to 17 hours with 5 hours direct streaming with Pure Charge&Go.
• up to 21 hours daily runtime without streaming; and
• up to 19 hours daily runtime with 5 hours direct streamingThe runtime of all lithium-ion rechargeable batteries reduces over time. The estimates are based on fresh lithium-ion rechargeable battery capacity. Under normal operating conditions, the battery will retain up to 80% of its initial capacity after 2 years of use. Please note that battery performance will vary depending on individual usage patterns and environmental conditions.
Please click here to learn more about Lithium-ion batteries -
How long does it take to fully charge CROS Pure Charge&Go?
A full charge takes 3-4 hours.
Please click here to learn more about Lithium-ion batteries -
Is there a possibility of faster charging if I do not have time to wait for a full charge?
Yes. Only 30 minutes charging allows up to 6 hours additional usage.
Please click here to learn more about Lithium-ion batteries
CROS Pure 312 Nx FAQs
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Which hearing devices is CROS Pure 312 Nx compatible with?
CROS Pure 312 Nx is compatible with the following hearing devices:
– Pure 312 7/5/3 Nx
– Pure 13 7/5/3 Nx
– Pure Charge&Go 7/5/3 Nx
– Motion 13 7/5/3 Nx– Motion 13P 7/5/3/ Nx
– Insio Nx ITC/ITE 7/5/3 Nx
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Can I use direct streaming of phone calls and/or music when I have a CROS Pure 312 Nx device?
Yes. CROS Pure 312 Nx is compatible to the Signia Nx hearing devices (mentioned in the FAQ above) which support:
Click here for the list of made-for-iPhone compatible Apple devices
– direct streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard, and
– audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory. -
Can I use direct streaming from my TV when I have a CROS Pure 312 Nx device?
Yes. CROS Pure 312 Nx is compatible to the Signia Nx hearing devices, mentioned in the FAQ above, which support audio streaming from your TV via our StreamLine TV accessory.
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How can CROS Pure 312 Nx provide a more natural hearing than its competitors?
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVPTM (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.
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What kind of control elements does CROS Pure 312 Nx offer?
There is a rocker switch on the device for onboard control. Additionally, it can also be controlled remotely via myControl App, which is freely downloadable onto your smartphone.
CROS Silk Nx FAQs
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Which hearing devices is CROS Silk Nx compatible with?
CROS Silk Nx is compatible with the following hearing devices:
– Silk 7/5/3 Nx
– Insio 7/5/3 Nx IIC/CIC -
I need a very small, almost invisible device for my one-sided hearing loss. Is CROS Silk the right device for me?
Definitely yes. Our new CROS Silk is the smallest solution in its class.
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Can I control my CROS Silk remotely?
Yes. We offer a direct and very convenient remote control of your CROS Silk device via our touchControl App, which is freely downloadable onto your smartphone.
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I do not have any smartphone. Is there a remote control possibility for CROS Silk other than an app?
Yes. Our miniPocket accessory also provides a highly convenient remote control.
Direct Streaming FAQs
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With which Apple devices and which Signia hearing aids can I use direct streaming?
You can find the list of all compatible Apple devices as well as Signia hearing aids by clicking on the link below.
Made for iPhone hearing aids -
While direct streaming, can I hear the sound in both ears in case I wear a pair of hearing aids?
Yes, with Signia hearing aids you will be able to stream the sound into both ears and enjoy the stereo sound quality.
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What happens if a phone call is coming in while I am streaming music?
If you get a phone call while you are streaming music, then you will hear the ringtone of the phone call and the music streaming will be paused automatically. As soon as the call has ended, the music streaming continues from the point where it has been paused.
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Can I use this technology if I do not have an Apple device (e.g. an Android phone)?
In case you have a non-Apple mobile device with Bluetooth functionality, you can still enjoy audio streaming by using our StreamLine Mic accessory.
More about StreamLine Mic
StreamLine Mic FAQs
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With which hearing aid models is the StreamLine Mic compatible?
Currently, StreamLine Mic is compatible with all Signia Nx hearing aids with Bluetooth connectivity.
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With which mobile devices is the StreamLine Mic compatible?
The StreamLine Mic enables direct connectivity to the following devices:
– Bluetooth-enabled Android devices
– Bluetooth-enabled Apple devices
– Bluetooth-enabled PCs, laptops and older phonesFor all devices mentioned above, the Bluetooth FW version should be 4.2 or higher.
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Do I need an app to use the StreamLine Mic?
No, you do not necessarily need an app to use the StreamLine Mic. However, you can use the myControl App (from app version 2.2 onwards) as a remote control to control the microphone volume.
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Can I control the StreamLine Mic volume via the myControl App on every mobile device and with every app version?
The remote control of the StreamLine Mic volume is available with the myControl App version 2.2
Learn more about the myControl App -
Do I need a special hearing program to use the StreamLine Mic?
No. You do not need to have a special hearing program to use StreamLine Mic.
In this way, the StreamLine Mic offers the wearers a very convenient plug-and-play solution.
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Should the StreamLine Mic be activated in Connexx before using it?
No. The StreamLine Mic does not need to be activated in Connexx.
In this way, the StreamLine Mic offers the wearers a very convenient plug-and-play solution.
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With how many Bluetooth devices can the StremLine Mic be paired?
StreamLine Mic can be paired with max. eight (8) Bluetooth devices.
Nevertheless, only one (1) Bluetooth source can be used actively at the same time.
Pairing has to be done only once. StreamLine Mic connects to the first Bluetooth device within reach automatically. To switch to another device, the Bluetooth connection of the active device has to be disabled.
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What is the battery runtime of the StreamLine Mic? Can I follow the charging status on the device?
The StreamLine Mic provides up to 6 hours battery runtime with full functionality, i.e. continuous streaming.
Full charge takes approximately 2 hours.
The StreamLine Mic can be charged via USB or usual plug-in (all necessary cables are included in the package).The charging status can be followed very intuitively via the different colors of the device’s power status indicator.
StreamLine TV FAQs
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With which hearing aid models is StreamLine TV compatible?
Currently, StreamLine TV is compatible with Signia Nx and Pure 13 BT primax hearing aids.
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Do I need an app to use StreamLine TV?
No, you do not necessarily need an app to use the StreamLine TV. However, you can use the myControl App as a remote control:
– to adjust the volume, and
– to start streaming remotely without any need to have a dedicated hearing program for TV streaming. -
Can I pair more than one pair of hearing aids with my StreamLine TV at the same time?
Yes. You can pair an unlimited number Bluetooth hearing aids with your StreamLine TV at the same time and you can stream to them at the same time as well.
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I have more than one TV at home. Can I pair my hearing aids with more than one StreamLine TV at the same time?
No, you cannot pair your hearing aids with multiple StreamLine TVs at the same time.
In order to be able to stream from another StreamLine TV at home, you have to re-pair your hearing aids with it (turn the hearing aids off and on – by opening and closing the battery door -, put your hearing aids onto the top side of the StreamLine TV and wait for app. 30 seconds).
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Does StreamLine TV support Dolby Digital Sound?
Yes. High-quality Dolby Digital Sound is supported by our StreamLine TV.
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How can I control StreamLine TV without myControl App?
StreamLine TV can be used without the myControl App.
In order to activate the TV Stream directly from the Nx Hearing Aids, please follow this workflow in Connexx 8.4:
If you fit any Nx instrument and you go to “Configuration” in Connexx 8.4 you can set the Rocker Switch to “TV Stream” which automatically connects the Nx Hearing Aid to the StreamLine TV.
This can be applied for short press and medium press.
myControl App FAQs
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Where can I find the myControl App?
The myControl App is freely downloadable in the Apple App Store and Google Play Store of all compatible Apple devices.
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With which iOS devices is the myControl App compatible?
The myControl App is compatible with iOS devices.
The list of compatible iOS devices you will find here -
With which Android devices is the myControl App compatible?
The myControl App is compatible with Android devices.
The list of the compatible Android devices is at the bottom of the myControl page. -
What kind of adjustments can I make by using the myControl App?
Using the myControl App, you can:
– change the hearing program and microphone volume level;
– adjust the sound balance (basses and trebles);
– adjust the Tinnitus therapy signal (if available);
– set the directionality manually by using the Spatial Configurator;
– activate Hearing Aid Airplane Mode when you are on the plane so that you can still use the remote control capabilities of the App;
– activate various system sounds (program change, spatial configurator span, volume change, low battery etc.);
– set the low battery interval indicating when the App should signalize you that the battery level is low; and
– monitor your sound exposure and wearing time.As a result, the myControl App gives you a wide variety of individual adjustment options according to your personal preferences.
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How do my hearing aids access to motion sensor information provided by my smartphone?
After you pair your Bluetooth hearing aids with your smartphone and start the myControl App afterwards, you should grant access to:
– the location information and
– motion & fitness activity information
coming from your smartphone.In order to get these permission requests, the location services (Settings>>Privacy>>Location services) and fitness tracking (Settings>>Privacy>>Motion&Fitness>>Fitness Tracking) should be activated on your iPhone.
By granting this access for the myControl App and your Bluetooth hearing aids, movement is added to the classification and spatial awareness will be reinforced. This will improve the hearing quality and comfort of the wearer in movement.
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What is the main benefit of “Voice Activity Tracking” available in the myControl App?
Using this function, the wearer can monitor the improvement on his/her communication/speech activity while using the Signia Nx hearing aids.
*OVP (Own Voice Processing) is available for Bi-Cros fittings only.